Terms of Service

Automate360AI provides managed business-growth and automation solutions. Depending on the services selected, these may include Smart AI Websites, AI Receptionist systems, lead capture and qualification, appointment scheduling, automated follow-up, email and SMS automation, database reactivation, review and referral systems, CRM and pipeline automation, local SEO, AI Search optimization, paid advertising, commercial lead generation, workflow automation, marketing strategy, third-party integrations, reporting, and optimization.

You must be at least 18 years old and legally capable of entering into a binding agreement to use our Services. If you use the Services on behalf of a business or organization, you represent that you have authority to accept these Terms on its behalf.

Certain Services use artificial intelligence, machine learning, conversational AI, automated workflows, or third-party AI technology. AI-generated responses and outputs may occasionally be incomplete, inaccurate, outdated, or unsuitable for a particular situation.

Customers remain responsible for reviewing AI-generated information when human review is reasonably necessary and determining whether outputs are appropriate for their business. Unless expressly agreed otherwise in writing, our AI systems are not intended to provide legal, medical, financial, accounting, tax, or other regulated professional advice.

Automate360AI does not guarantee that an AI system will produce a particular response, recommendation, lead, appointment, sale, or business result.

If Services include an AI Receptionist or automated communication system, the system may answer calls, respond to inquiries, collect information, qualify prospects, schedule appointments, route communications, and perform configured tasks.

Customers are responsible for providing accurate business information, including services, pricing, availability, policies, and other information used by the system, and for notifying us when that information changes.

AI systems are designed to assist business operations and are not guaranteed to replace human staff in every circumstance.

Customers agree to:

• Provide accurate and current business information.
• Maintain appropriate rights and permissions for information supplied to Automate360AI.
• Use the Services lawfully.
• Maintain licenses, permits, disclosures, or consents required for their business.
• Review and approve materials when approval is reasonably requested.
• Maintain appropriate privacy notices and customer disclosures.
• Obtain legally required permissions before providing customer, prospect, lead, or contact information to Automate360AI or connected systems.
• Comply with applicable advertising, telemarketing, email, SMS, privacy, consumer-protection, and industry-specific requirements.

Customers may not use the Services for fraud, unlawful discrimination, harassment, deceptive practices, illegal communications, intellectual-property infringement, or other unlawful activities.

Some Services may involve email, text messaging, telephone calls, automated communications, or other customer outreach. Customers are responsible for ensuring contacts and databases used in campaigns were obtained lawfully and that legally required consent exists.

Customers are responsible for applicable requirements concerning consent, identification, opt-outs, do-not-call requests, communication frequency, and marketing practices. Automate360AI may suspend campaigns or Services that we reasonably believe may violate applicable law, third-party policies, or platform requirements.

Automate360AI may use or integrate with third-party hosting providers, telecommunications providers, CRM platforms, advertising platforms, analytics services, payment processors, email and SMS providers, artificial intelligence providers, scheduling platforms, and automation tools. Third-party services may be governed by their own terms and privacy policies. Automate360AI does not control independent third-party platforms and is not responsible for their outages, policy changes, account suspensions, pricing changes, service interruptions, or other actions.

Marketing and business results vary. Automate360AI does not guarantee:

• A specific number of leads, appointments, or customers
• A particular advertising cost or return on ad spend
• Search-engine rankings or AI Search recommendations
• Revenue increases
• Commercial contracts or accounts
• Any specific business outcome

Projections, examples, estimates, and prior results are informational and do not guarantee future performance.

Search engines, AI assistants, social platforms, directories, and other third-party discovery systems determine their own rankings, recommendations, and results. Automate360AI may implement strategies intended to improve visibility, but we cannot guarantee that Google, an AI platform, or another third-party service will rank, cite, display, or recommend a particular business.

Customers agree to pay fees associated with the Services purchased according to the applicable proposal, invoice, subscription, order form, or service agreement. Unless otherwise stated, recurring Services may automatically renew for successive billing periods until canceled according to the applicable agreement. Customers are responsible for applicable taxes and third-party charges not expressly included in their plan. Failure to make required payments may result in suspension or termination of Services.

Cancellation terms may vary by service package and will be described in the applicable agreement, proposal, or order form. Automate360AI may suspend or terminate Services for nonpayment, misuse, unlawful activity, material violation of these Terms, security risks, abuse of third-party systems, or other material breaches. Termination does not eliminate payment obligations incurred before termination.

Automate360AI retains ownership of its proprietary systems, processes, methodologies, automation frameworks, templates, software configurations, prompts, documentation, designs, know-how, and other intellectual property unless otherwise agreed in writing. Customers retain ownership of materials they provide, subject to permissions reasonably necessary for Automate360AI to perform the Services. Ownership of specific custom deliverables may be addressed in the applicable service agreement.

Customers grant Automate360AI a limited right to access, process, reproduce, transmit, modify, and otherwise use customer-provided content and data as reasonably necessary to provide, maintain, secure, and improve the Services. Customers represent that they have the rights and permissions necessary to provide such content and data.

Automate360AI will use reasonable measures to protect confidential business information received in connection with the Services. Confidential information does not include information that is publicly available, independently developed, lawfully obtained from another source, or required to be disclosed by law. Additional confidentiality obligations may be included in a separate agreement.

We work to maintain reliable Services but cannot guarantee uninterrupted or error-free operation. Services may occasionally be unavailable because of maintenance, telecommunications failures, internet outages, software issues, third-party provider outages, security events, or circumstances beyond our reasonable control.

To the maximum extent permitted by applicable law, the Services are provided on an “as is” and “as available” basis. Automate360AI disclaims warranties not expressly provided in a written agreement, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement.

To the maximum extent permitted by applicable law, Automate360AI will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages, including lost profits, lost revenue, lost opportunities, loss of data, or business interruption arising from or related to the Services. Additional limitations contained in a signed service agreement will also apply. Some jurisdictions do not allow certain limitations, so portions of this section may not apply to you.

To the extent permitted by law, you agree to indemnify and hold Automate360AI and its owners, employees, contractors, and affiliates harmless from third-party claims arising from your unlawful use of the Services, content or data you provide, violation of these Terms, or violation of another party’s rights.

We may update these Terms periodically to reflect changes in our Services, technology, business practices, or legal requirements. The updated version will be posted with a revised “Last Updated” date. Continued use after updated Terms become effective constitutes acceptance to the extent permitted by applicable law.

The governing law and venue applicable to a customer relationship may be specified in a separate written agreement. If no separate agreement addresses governing law, applicable law will determine the governing jurisdiction and venue.

Questions concerning these Terms may be submitted using the contact information provided on the Automate360AI website.